About Us | Allianz Global Assistance (2024)

FAQs

How to prove sickness for travel insurance? ›

Filing a Claim for a Covered Illness

Submit all the requested documentation, which may include a Physician Statement Form, statements and records from treating doctors, documentation of refunds received from travel suppliers and more.

Claim payments are issued by us right after your claim is processed: however, please note that, depending on the bank transaction timelines, the payment can take up to 10 working days to appear in your bank account.

To settle the Actions on behalf of all Defendants, AGA has agreed to a Settlement Amount of $19.75 million from which Cash Payments may be made to affected Class Members.

For the fastest service, you can cancel your plan by visiting our online plan management tool. For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip.

Do I have to declare anxiety on travel insurance? Yes, you will need to tell us about any mental health-related conditions that you or, any travellers on your policy, have been diagnosed with. As part of your quote, you'll be able to declare anxiety as a pre-existing health condition.

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

Our Comprehensive Car Insurance customers rated their claim experience 4.3 out of 5 over the last year. See more about what our customers had to say.

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts.

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

(April 1, 2021) - Allianz Global Assistance and two other insurers must face a proposed class action alleging they misled consumers who bought insurance on ticketing and travel websites by not adequately disclosing an additional fee, a California federal judge has ruled. Elgindy et al. v. AGA Service Co.

Should I cash a check from a class action settlement? ›

People have mixed feelings about class-action suits, and whether you cash class-action refund checks is up to you. Generally, if you get one, you probably paid a lot more in wrongful fees than you're getting back in the settlement. If you don't cash the check, the money may go back to the company.

Class action lawsuits typically involve high-profile defendants facing a multitude of plaintiffs claiming injury. Even though these lawsuits sometimes settle for millions of dollars, a plaintiff's payout will depend on several factors, including: How many lead plaintiffs are involved. The number of injured plaintiffs.

Now, when you file a Allianz Global Insurance travel claim, you can select your preferred payment method: direct deposit, receiving a check by mail, or a debit-card deposit (available May 2017). When you choose direct deposit, you can get your payment in just 1-2 days following approval of your claim.

It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.

Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements).

Get a sick note directly, if you are under medical care.

Submit this to your workplace as proof. You may be treated by a professional who is not a medical doctor but a nurse, physiotherapist, or a mental health therapist. You might be able to ask them for a letter or a copy of your hospital discharge summary as proof.

Illness or Injury: Provide the Attending Physician's Statement Claim Form and Planholder/Patient Authorization Claim Form. Due to a Death: Provide a photocopy of Death Certificate. Other: Provide the documentation verifying the reason your departure was postponed.

Copies of all bills, invoices, receipts, and applicable credit card/bank statements pertaining to claimed medical expenses. INJURY Claims - Accident / Incident / Police / ER Report(s) which detail accident. EOB's from health insurance companies may be required if coverage is Secondary or Excess.

Trip cancellation coverage

You must cancel for a reason covered by your policy. You will need to show proof like a doctor's note verifying you got sick the week before leaving.