Can I Close My Truist Account Online (2024)

FAQs

Can I Close My Truist Account Online? ›

Visit Bank You cannot close your bank account online. You need to visit your home branch where you opened the account.

Over the Phone – Cancel your Truist checking account by calling the company's customer service department at 844-487-8478. You will have to provide your personal and account information to verify your identity. At a Branch – Walk-in or make an appointment at a branch location to close your account.

Some banks may allow you to close your bank account online, but a call to your local branch or customer service can help you determine the best process. Usually, banks require you to come into a branch to close your account, and you'll need to withdraw any remaining funds while you're in person.

Contact the issuing bank or card issuer

to cancel your card, place stop payment on checks, freeze account(s) that have been compromised, and/or open new ones. To report a lost or stolen Truist credit card: Call 844-4TRUIST (844-487-8478, opens in new tab)

How To Close a Bank of America Checking or Savings Account. Unfortunately, you cannot close a Bank of America account online. It can only be done by the following three routes. If you want to close your Bank of America account in-person, visit a nearby branch and speak to an account executive.

Banks don't usually allow you to close a bank account online, so you'll probably have to call customer service or visit a branch. By the time your conversation is over, your account should be closed.

Maintain a minimum daily ledger balance of $300 ^2, or more OR. Schedule a preauthorized internal transfer of $25 or more per statement cycle OR.

Calling your credit card issuer's customer service department is the most dependable way to cancel your credit card account. Credit card companies typically do not allow you to cancel an account online, but it is possible with a handful of major issuers.

The bank has around $550 billion in assets, making Truist the seventh largest bank in the U.S. by total assets. Truist Bank is also a member of the FDIC, which insures up to $250,000 per account type, per depositor.

Does closing a bank account hurt your credit? ›

The act of closing a bank account, such as a checking or savings account, does not directly affect your credit score. Your credit score is not directly affected by your checking and savings account activity. That includes account closures.

Even if your bank doesn't insist on a minimum balance, they could shut down your account if you don't pay off your negative balance and fees. Suspicion of fraudulent activity: If your bank suspects fraudulent transactions on your account, they may close it to prevent further illegal activity.

The easiest might be to Google the name of the service, followed by "delete account". Countless how-tos will pop up that you can follow. Sites like JustDelete.me contain a cache of deletion instructions for various accounts, and contacting customer support – via chat or even phone – is always an option.

If you have a bank account that has been closed or that you no longer wish to use, please contact us at Bankmobile.servicing@upstart.com and request for this account to be removed.

Call your old bank or send a secure message through your online banking portal to confirm there are no pending transactions or outstanding charges and the account balance is zero. Then you can ask the bank to close the account. Some banks require written notice that you want to close your account.

Options to avoid a monthly maintenance fee, too

We give you five ways to waive the $12 monthly maintenance fee. Make $500 or more in total qualifying Direct Deposits per statement cycle. Maintain a combined monthly avg. balance of $500 or more across all eligible Truist accounts.

If you close a bank account, companies and vendors will no longer be able to automatically deduct monthly payments tied to that account. You will have to make other arrangements to pay what you owe or discontinue any service agreements.