When am I charged for AT&T International Day pass?
The first time you use your data, send a text, or make or accept a phone call, is when AT&T International Day Pass kicks in and you’ll be charged a daily fee. Keep in mind that you might have apps that use data in the background, so be sure to turn off cellular data or go to airplane mode if you don’t want to risk being charged.
Daily fees are calculated and applied to your bill at the end of your bill period. After ten daily fees per bill period on a given line, you can continue to use that line through the end of the bill period for no additional charge.
By paying $12 per day, your phone will work as if you were using it at home. That coverage includes access to your data* so you won’t need to search around for Wi-Fi hotspots while traveling abroad. You’ll also get texting to the world, calls to the U.S., and calls to the 210+ destinations. You’ll be able to use it fully without incurring any other charges beyond the ten days per line, per bill.
*When added to your unlimited plan. Coverage and data speed vary by destination and may be changed
Do I have to opt in daily to use AT&TInternational Day Pass once I add it to my device?
No, you don’t have to opt-in daily. Your AT&T International Day Pass starts automatically when you use data, talk, or send a text in an included destination if you don’t optout.
Can I use AT&T International Day Pass on a cruise ship?
No, only AT&T Cruise packages include usage on eligible cruise ships while at sea. Review ships and package options. Good to know: If your cruise takes you to an International Day Pass destination, one can be added to cover your usage in port and onshore. Learn more about Cruise phone packages
Do I need to remove International Day Pass after my trip ends?
No need to remove International Day Pass once you return home. International Day Pass will remain dormant on your wireless plan, and you won’t be charged while in the U.S. You’ll be ready to use your phone on your next overseas trip (so long as the destination is one of the 210+ supported by International Day Pass) and you won’t be charged for International Day Pass again until then.
What do I do if I have a service issue when I’m traveling abroad?
Most international service issues can be solved by turning your phone off for one minute and then back on. For trouble using data, confirm Data Roaming is turned on in your device Settings. If the issue persists, call AT&T international customer care at +1.314.925.6925 (this is a free call from your AT&T wireless phone).
When should I not use the International Day Pass?
While the AT&T International Day Pass offers a ton of value, it’s important to consider the daily fee and whether it’s appropriate for how you plan to use your phone. If you’re planning to stay in one of the 210+ foreign destinations covered by AT&T International Day Pass for an extended period, the $12 daily fee can add up. Remember, though, this $12 fee is capped, and after ten daily fees per line per bill, you can continue to use your phone through the end of the bill period at no additional charge.
However, in some cases, such as longer trips with light usage, it might be more economical to consider other options, for example, purchasing a local prepaid SIM card or opting for a dedicated international plan.
