What's the difference between your plans and other international health insurance?
An International health insurance plan for expats and those moving abroad is much broader cover than standard holiday or business travel insurance. It is designed to provide access to local health care services, emergency cover, maternity care, treatment of ongoing conditions and repatriation if needed. Travel insurance provides some of this cover to a lesser degree, but for a single trip or shorter periods of time. Travel insurance also protects against non-medical risks such as lost luggage and trip cancellation.
What is an Aetna International insurance plan?
An international health insurance plan offer a range of covers suitable for anyone working and living outside of their home country for a year or more. Amongst others, they include:
- Medical and emergency evacuations
- Medical care expenses
- Maternity coverage
- Access to doctors and prescription drugs
Am I covered on your plans for pre-existing medical conditions?
It is possible to cover some pre-existing conditions on some policies. To find a plan that covers your pre-existing conditions, please speak to one of our advisors.
I'm leaving on short notice. How long does it take to put cover in place?
Cover can be provided in just a few minutes. You can either get a quote online or call an advisor to discuss your individual requirements. You'll just need some details about where and when you're moving abroad and about any pre-existing medical conditions.
Can I continue my treatments in other countries?
Our international health insurance plans are designed to cover you while travelling, regardless of where you are in the world. This gives you the flexibility to seek treatment in multiple locations, protecting you and your family against accidents and unexpected illness as you travel abroad.
Which countries do your policies cover?
We offer global plans, for information about a few countries we cater for, visit:
Germany
Mexico
France
Spain
Italy
Thailand
Turkey
Dubai
Is care provided in private hospitals?
Claims can be made from any private medical facility. This also includes private facilities not within the Aetna network.
Do your plans include international dental insurance?
We have a range of plans to choose from, some of which include international dental insurance as standard. Dental cover can also be easily added to other plans. Speak to one of our advisors to learn more about what’s included in each policy.
Are there any countries excluded from your international health and wellness plans?
We are unable to provide cover in sanctioned countries which currently include Crimea (Annexed Region of Ukraine), Cuba, Iran, North Korea, Sudan (North) and Syria. For all other locations please speak with one of our advisors.
I am moving to multiple locations, can my policy travel with me?
Our international health and wellness insurance plans can cover those maintaining more than one country of residence. This allows you to continue ongoing treatments abroad or make a claim from more than one location.
I'm looking for an international medical insurance plan for my business, can you do this?
We specialize in international health and wellness insurance plans for businesses. If you are an employer or a business with a global workforce, please visit our dedicated employers page.
Global support
With the ability to communicate in more than 170 languages, our member support is available 24/7. We can help you locate emergency and non-emergency health care, support your claims and answer your questions.
Clinical expertise
You can depend on our clinical knowledge when pre-trip planning ― especially important if you have a chronic health condition or are pregnant. We can also coordinate medical care and help with obtaining prescriptions and medical devices once you’ve left.
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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.
UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:
Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.
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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.
UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:
Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.
You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.
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For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic.
To contact our local staff, call671-472-3862oremailGovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday).
If you missed Open Enrollment, please contact your HR representative immediately.
