Our Promise | Allianz Global Assistance (2024)

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

Our Promise | Allianz Global Assistance (2024)

FAQs

How long does it take Allianz to pay out? ›

Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements). Depending on the option selected, payment will be sent to the beneficiary.

Does Allianz give full refunds? ›

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

Is Allianz good with claims? ›

Our Comprehensive Car Insurance customers rated their claim experience 4.4 out of 5 over the last year. See more about what our customers had to say.

How do I check my Allianz claim? ›

It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.

How much will I get from an Allianz settlement? ›

Class members may be eligible to receive up to 75% of the assistance fees they paid for their Allianz event or travel protection plan(s) under the terms of the settlement. The amount of compensation will change based on when the policies were bought.

Is Allianz easy to claim? ›

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts.

How do I withdraw money from my Allianz Life? ›

Withdrawals can only be made payable and sent to the contract owner or financial institution for the benefit of the contract owner.
  1. Direct Deposit to owner's checking or savings account - no fee (recommended option)
  2. Send disbursem*nt to financial institution.
  3. Send disbursem*nt to owner's Brokerage Account.
May 11, 2016

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

How do I claim money from Allianz? ›

Lodging a claim with us is easy.
  1. Complete the claim form. Call 1300 362 108 or email us and one of our friendly specialists will discuss claim options with you and send you the relevant claim form to complete, sign, and return to us.
  2. Provide any requested information. ...
  3. We'll be in touch.

Does Allianz ask for proof? ›

However we may ask you to submit additional documents (i.e. Medical reports or prescription) when claiming for certain benefits.

Is Allianz trustworthy? ›

The “A+” rating assures prospective customers that Allianz is capable of offering guaranteed, secure coverage from a trustworthy and reputable carrier. Established in 1899, AM Best is one of the oldest rating companies in the world.

Who is Allianz biggest competitor? ›

Competitor comparison
  • AXA SA Headquarters. France. 94,705. $92.0B.
  • Zurich Insurance Group Ltd Headquarters. Switzerland. 59,593. $67.1B.
  • Assicurazioni Generali SpA Headquarters. Italy. 81,879. $58.0B.
  • American International Group Inc (AIG) Headquarters. 25,200. $46.7B.

How do I get my full refund from Allianz? ›

Good news – you can purchase a plan, read it cover to cover, and if you aren't completely satisfied, you can request a refund within 15 days of your purchase, as long as you haven't started your trip yet or initiated a claim. It's our promise to you!

How do I appeal my Allianz assistance claim? ›

If you intend to appeal this decision, we ask that you submit your written appeal to Allianz within 180 days of receiving notice that your claim was denied. If you are a US customer seeking to appeal your claim, please email claimappeals@allianzassistance.com.

How do I check my Allianz policy status? ›

Check Policy Status on Bajaj Allianz's Website:
  1. Visit Bajaj Allianz Policy Tracker.
  2. You can check the status of the policy with the help of the policy number, scrutiny number, or quote ID.
  3. Next, enter the relevant details.
  4. Enter the mobile number.
  5. Enter the captcha.
  6. Click on 'Submit' to check the status of the policy.

How long does it typically take for insurance to pay out? ›

For straightforward claims, such as accidents with minor injuries and no liability dispute, claims are often settled and payments made in as little as two weeks after filing a claim. In more serious cases, where more investigation may be involved, it is usually at least 60 days before a payout is received.

How long does it take to receive life insurance pay out? ›

In many cases, it takes anywhere from 14 to 60 days for beneficiaries to receive a life insurance payout. But many factors impact this time frame. These include the insurance company's procedures, when the claim is filed, how long the policy was active, the cause of death, and state laws regarding insurance payouts.

How quickly do insurance companies pay out? ›

How long does an insurance claim take? The time that it takes an insurance claim to finalise could be anywhere between a week, a month or even a year. Once you've made a claim through your current insurance provider, the only thing you can do is wait, unless your provider advises otherwise.

How long does it take to get money back from trip insurance? ›

Most major travel insurance companies process claims within two weeks, except for the most complicated ones. So if yours wasn't complicated, it might be stuck – or lost. Here's how to avoid a travel insurance claim slowdown: ► Keep your receipts.

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