Your Medicare Card (2024)

I didn’t get my Medicare card in the mail.
View the Medicare card if you get benefits from the Railroad Retirement Board.

Protect your Medicare number like a credit card

Only give personal information, like your Medicare number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP).

Say no to scams
Don’t share your Medicare number or other personal information with anyone who contacts you by phone, email, or in person, unless you contacted them first and gave them permission to contact you.

If someone calls and asks for your information, for money, or threatens to cancel your health benefits, hang up and call us 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048.

Medicare will never call you uninvited and ask you to give us personal or private information. Learn more about the limited situations in which Medicare can call you.

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), so keep your Medicare card in a safe place.

If you have Original Medicare:

  • Carry your Medicare card with you when you’re away from home.
  • Show your Medicare card to your doctor, hospital, or other health care provider when you get services.
  • If you have a Medicare drug plan or supplemental coverage, carry that plan card with you too.

If you join a Medicare Advantage Plan or other Medicare health plan:

  • You’ll use your plan’s card to get services, not your Medicare card.
  • Keep your Medicare card in a safe place in case you switch plans or go back to Original Medicare later.

How do you get another Medicare card?

My card is lost or damaged Log into (or create) your secure Medicare accountto print or order an official copy of your Medicare card. You can also call 1-800-MEDICARE (1-800-633-4227) to order a replacement card to be sent in the mail. TTY users can call 1-877-486-2048.

If you get Railroad Retirement Board (RRB) benefits, you can call 1-877-772-5772 to get a replacement card. TTY users can call 1-312-751-4701.

My name changed — Your Medicare card shows the name you have on file with Social Security. Get details from Social Security if you legally changed your name.

Protect your identity
If you think that someone else is using your Medicare number, call us at 1-800-MEDICARE (1-800-633-4227). If you suspect identity theft, or feel like you gave your personal information to someone you shouldn't have, contact theFederal Trade Commission.

Your Medicare Card (2024)

FAQs

How do I get answers to Medicare? ›

Live chat with us, and find local organizations that can help answer your Medicare questions. You can also: Call us at 1-800-MEDICARE (1-800-633-4227). Help from Medicare is available 24 hours a day, 7 days a week, except some federal holidays.

Can a Social Security office answer Medicare questions? ›

Although the Centers for Medicare & Medicaid Services (CMS) is the agency in charge of the Medicare program, Social Security processes your application for Original Medicare (Part A and Part B). We provide general information about the Medicare program and can help you get a replacement Medicare card.

Are we getting new medicare cards for 2024? ›

contact your plan directly to learn about your 2024 costs. Do you know what isn't new this year? Your Medicare card. Medicare beneficiaries are not receiving new cards this year, but scammers may try to convince you otherwise.

Are Medicare rewards calls legit? ›

But this is almost always a scam. Spot the scam: The caller claims you're owed money from Medicare but needs your bank account number and personal identification to send you the funds. Giving a scammer this information could make you the victim of identity theft.

How do you qualify for $144 back from Medicare? ›

To be eligible for the Medicare Part B Giveback Benefit, you must:
  1. Be enrolled Original Medicare (Parts A and B)
  2. Pay your own Part B premium.
  3. Live in the service area of a plan that offers a Part B giveback.
Jan 23, 2024

Does AARP help with Medicare questions? ›

AARP's Medicare Question and Answer Tool works as an online planning resource, designed to assist those who are eligible for Medicare benefits as well as those who are unsure.

How can I get answers to Social Security questions? ›

For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. If you have a problem or question, try our toll-free telephone number first.

What happens if you don't enroll in Medicare at 65? ›

Part A late enrollment penalty

If you have to buy Part A, and you don't buy it when you're first eligible for Medicare, your monthly premium may go up 10%. You'll have to pay the penalty for twice the number of years you didn't sign up.

How do I get the $16728 Social Security bonus? ›

Have you heard about the Social Security $16,728 yearly bonus? There's really no “bonus” that retirees can collect. The Social Security Administration (SSA) uses a specific formula based on your lifetime earnings to determine your benefit amount.

What is the difference between the new Medicare card and the old card? ›

The new Medicare cards will not contain your Social Security number. This is the only difference between the old cards and the new cards. The MBI numbers on the new Medicare cards are unique and randomly assigned to each individual.

Are Medicare cards being replaced? ›

You will not be getting an updated Medicare card this year, but scammers may try to convince you otherwise. For example, scammers may falsely tell you that Medicare is again issuing new cards— perhaps plastic ones, metal ones, chipped cards, or black and white COVID-19 cards?

What will happen to Medicare in 2028? ›

The hospital insurance trust fund will be completely gone by 2028, which means the government has five years to change the equation. Read the Medicare trustees report. An ever-so-slightly more optimistic view from the Congressional Budget Office is that the hospital insurance trust fund will be depleted by 2030.

How do I get Medicare rewards? ›

Earning rewards is easy! Call your doctor to schedule the preventive screening, exam, or vaccination. Go to your appointment and complete the preventive screening, exam, or vaccination. Your doctor will submit a claim to us showing you completed the preventive screening, exam, or vaccination.

Is the phone call asking if I received my new Medicare card? ›

This is a scam. Medicare will NOT call you, does not need you to verify your number (they already have it), and is NOT sending out new cards to beneficiaries. This is a growing scam and we're receiving a rising number of reports of beneficiaries being inundated with calls.

Why am I getting so many calls about Medicare Advantage plans? ›

If you receive an unexpected phone call or text message that claims to be from Medicare and asks for personal information, it's a scam. Medicare does not engage in telemarketing, and they won't call you unless you've called them first.

What is the best resource to understand Medicare? ›

Centers for Medicare & Medicaid Services (CMS) provides information about Medicare coverage, Medicare health plans, Medicare quality initiatives and free publications. The Medicare Helpline: 1-800-MEDICARE (1-800-633-4227) TTY: 1-877-486-2048. Find your state Medical Assistance Office.

How do I contact CMS with questions? ›

Telephone numbers and web link information related to specific Medicare questions.
  1. Medicare Service Center: 800-MEDICARE (800-633-4227)
  2. Medicare Service Center TTY: 877-486-2048.
  3. Report Medicare Fraud & Abuse: 800-HHS-TIPS (1-800-447-8477)
  4. Medicare.gov.
  5. Medicare Helpful Contacts Page.
  6. Medicare Fraud & Abuse.
Sep 6, 2023

How do I get through to Medicare? ›

How to access
  1. Call 132 011.
  2. Visit the Medicare website.
  3. Email Medicare.
  4. Download the Express Plus app.

What are the three requirements for Medicare? ›

Medicare Part B (Medical Insurance)
  • Be age 65 or older;
  • Be a U.S. resident; AND.
  • Be either a U.S. citizen, OR.
  • Be an alien who has been lawfully admitted for permanent residence and has been residing in the United States for 5 continuous years prior to the month of filing an application for Medicare.
Sep 6, 2023

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