Change Fees Benefit | Allianz Global Assistance (2024)

FAQs

Does travel insurance cover change fees? ›

Definition: You have to change the dates on your airline ticket for a covered reason. Travel insurance can reimburse you for the fees charged by the airline to change these dates up to the benefit limit described in your plan's letter of confirmation.

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

Travel insurance for flight changes is also available. But most policies don't cover you if you simply change your mind about a flight. Trip interruption and cancellation policies cover a range of unforeseen circ*mstances.

Allianz Global Assistance is a world leader in the travel insurance and assistance industry because we really do help people—anytime, anywhere. As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.

Make use of the 24-hour window

In fact, the US Department of Transportation has a regulation that says that as long as you've booked your ticket seven days in advance of your flight, you can change or cancel it within 24 hours of booking without paying a cancellation or change fee.

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

No. We won't charge you a cancellation fee.

Depending on the incident and type of cover you have, we may organise to repair or replace your car, or pay out your claim. We finalise your claim, to help keep you moving.

A simple way to change or cancel a flight without paying a fee is to do so within 24 hours of booking. After this window, the next option is to wait to see if the airline makes a change to the flight — the departure time, the aircraft, etc. — which will automatically grant you a refund if you change or cancel.

Is it better to cancel a flight or reschedule? ›

Check to see if there's a change fee. There's always an option to reschedule your flight instead of canceling it entirely, so check out your airline's policies ahead of time. For example, Southwest doesn't charge a change fee, so you could postpone the trip to a later date.

With a non-refundable ticket, you can change your flight when you pay a change fee of $0-$400, depending on your travel route, plus the price difference. No change fee on United-operated flights, but the difference in fare still applies.

It can reimburse up to 100% of your ticket costs if you can't attend your event due to a covered illness, injury, traffic accident, and more.

You can connect with the Allianz Assistance team 24 hours a day, from almost anywhere in the world, via the free Allyz® TravelSmart app or by phone. In the United States, Canada, Puerto Rico and the U.S. Virgin Islands, call 1-800-654-1908. In all other locations, call collect 1-804-281-5700.

You'll receive your funds through the payment method you selected when you filed your claim. If for some reason the direct deposit or debit card payment fails to go through (this can happen if your account number is incorrect), you'll receive a check to the address we have on file for you.

Cancellation generally covers you for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, and prepaid meals, less applicable excess.

Yes, you can adjust travel dates for most travel insurance plans. If the policy has not yet gone into effect, you can change the date without any administration fees and may also be able to receive a prorated refund. If the policy has already gone into effect, there may be a fee for early termination or date changes.

Travel insurance isn't designed to cover everything – some things we do not cover include: If you change your mind about going. Any unused pre-paid transport if we've had to repatriate you the same or greater distance.

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others.