What is a covered reason for trip cancellation? | Allianz Global Assistance (2024)

FAQs

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

Some examples of covered reasons could be: Sickness, injury, death, or quarantine of a member of your travel party. A delay that causes you to miss or interrupt any part of your covered trip due to weather, mechanical reasons, or travel advisory.

You can usually claim back the cost of your tickets to travel, plus accommodation for the time you should have been on holiday. So, if you were unable to travel at all, you can claim back the entire cost of your portion of the holiday, less the excess on your policy, up to a certain amount.

“Cancel for any reason” travel insurance allows you to cancel your trip for any reason up to two days prior to your scheduled departure. Depending on your plan, you'll be reimbursed up to 50% or 75% of the insured prepaid, nonrefundable trip cost.

Sometimes specific documentation is requested, for example, a note from a physician. Such paperwork is needed to confirm that a cancellation was made for a covered reason. If you're having trouble obtaining this documentation, reach out to us for further assistance and we'll see if we can help out.

When you pay the full price of your tickets with your valid and active Visa card, you, your spouse and dependent children under 23 years of age are each automatically covered for prepaid travel and/or lodging expenses that are not recoverable if a covered trip is cancelled due to serious illness or injury, or due to ...

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

Most travel insurance companies will accept your claim if your request and the valid reason for cancellation is submitted within 30 days of your departure.

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

What is the travel cancellation cover? ›

Cancellation generally covers you for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, and prepaid meals, less applicable excess.

If you paid for your holiday by credit or debit card, some travel insurers might ask you to make a claim with your card provider before making an insurance claim. Making a claim with your credit card provider could mean you get more of your money back.

No. We won't charge you a cancellation fee.

Travel insurance reimburses the cost of nonrefundable travel plans if you need to cancel your flight for a covered reason. To receive reimbursem*nt, you must file a claim and submit supporting documentation that validates your eligibility to receive reimbursem*nt.

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

You don't have to proceed with your claim once you've spoken to us. It won't affect your claims history or policy premium if you decide to withdraw your claim.