How Does Travel Insurance Work? - NerdWallet (2024)

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While every traveler hopes for the best when going on a trip, it's possible for unexpected outcomes to ruin some or all of your vacation. Travel insurance helps in those unfortunate situations by covering the necessary expenses to get you back on the right track.

But how does travel insurance work, how do you buy coverage, and is it a good idea for your next trip? Let’s find out.

What is travel insurance?

Travel insurance protects against financial losses and other risks from unexpected events that occur when traveling. Policies cover the expenses and inconveniences incurred from delayed flights, canceled reservations, lost or delayed luggage, injuries and illness.

You can buy policies that cover one reservation, an entire trip or a specific period of time. Policies can provide protection for a single person or a whole family. Prices vary based on your age, protected items, coverage limits and duration of coverage.

You don’t always have to buy a policy out-of-pocket, though. Some travel cards include built-in travel insurance as a perk. Keep in mind, however, that these policies and their coverage limits vary widely, so it pays to be mindful of what’s covered by any given travel card.

» Learn more: How to find the best travel insurance

Types of travel insurance coverage

Now that we know what it is, how does trip insurance work? There are many types of policies and coverage levels available, depending on your budget and what risks you want to cover.

So what is travel insurance for? Typically it will cover some or all of the following situations:

  • Trip delay. If your flight or other transportation has delays, you’ll receive compensation to cover food, lodging and other related expenses.

  • Trip interruption/cancellation. When your trip is interrupted or canceled for a covered reason, it provides financial assistance to make other arrangements to continue your trip or go home early.

  • Baggage delay. Covers the cost of reasonable clothing, toiletries, medication and other necessary items until your bag arrives.

  • Lost or damaged baggage. Pays to replace lost or damaged items, including both the luggage itself and personal effects that were in the luggage.

  • Rental car damage. Commonly called an auto collision damage waiver, this covers the cost to repair or replace a damaged or stolen rental car. Some policies also cover the lost income of the rental to the car agency while it’s being repaired.

  • Injury or sickness. If you get injured or sick during your trip, this benefit pays for necessary medical care. Depending on the coverage you choose, this benefit may be primary or secondary to your existing medical insurance.

  • Emergency assistance and transportation. Pays to transport you to the nearest facility that offers adequate medical care to treat your illness or injury. In some cases, this may mean transporting you back to your home country.

Keep in mind that many travel insurance policies do not provide protection for COVID-related situations or pre-existing medical conditions.

» Learn more: Trip cancellation insurance explained

How to use your travel insurance

Travel insurance works like most insurance policies. You purchase coverage for a period of time to protect against certain risks. When a covered event occurs, you file a claim with the insurance company to request payment or reimbursem*nt for financial losses.

In most cases, travel insurance covers only prepaid or non-cancelable reservations. If you are able to cancel your reservations for a full refund, you should cancel them directly with that company as soon as possible. Additionally, most travel insurance policies do not cover reservations booked with airline miles or hotel points.

When you submit a claim, you’ll need to provide documentation for your loss. For example, you should document the cause of the issue (e.g., flight delay or cancellation) and provide copies of your receipts to substantiate your claims. Since there are many different types of losses that could occur, your claims process may vary by company and type of loss.

» Learn more: How do travel insurance claims work?

How to get travel insurance coverage

For travelers interested in getting a travel insurance policy, there are three primary ways to obtain coverage — purchase a standalone policy, use travel card benefits, or add on coverage when booking a trip.

Purchase a travel insurance policy

Many companies sell travel insurance as standalone policies that vary in length from a single trip to a full year. Your policy can cover a single person or an entire family. Policies range from those that offer basic coverage to others that are very robust and cover almost every possibility. Coverage options start from around $20 per trip.

For frequent travelers, it may make sense to purchase a full year of coverage instead of buying a policy for each individual trip.

» Learn more: When you don’t need to buy travel insurance

Access via travel card benefits

Many travel cards include protections that cover issues with your flight, bags and other aspects of your trip. These protections are included at no extra charge, and their coverage levels vary from card to card. You may have travel protections from some of the travel cards that are already in your wallet.

Here's a sample of the coverage available from some popular cards:

Chase Sapphire Preferred® Card

The Platinum Card® from American Express

Capital One Venture X Rewards Credit Card

Trip delay

Up to $500 per ticket after 12 hours.

Up to $500 per trip after 6 hours.

Up to $500 per ticket after 6 hours.

Trip cancellation / interruption

Up to $10,000 per person and $20,000 per trip.

Up to $10,000 per covered trip and $20,000 per card per consecutive 12-month period.

Up to $2,000 per person.

Lost / damaged luggage

Up to $3,000 per person.

Up to $2,000 per bag and $3,000 per trip.

Up to $3,000 per trip.

Baggage delay

Up to $100 per day for five days after six hours.

N/A.

N/A.

Emergency evacuation

N/A.

Complimentary.

N/A.

Auto rental CDW

Primary coverage, up to cash value of vehicle.

Secondary coverage.

Primary coverage, up to $75,000.

Terms apply.

» Learn more: The best credit cards for travel insurance benefits

Get add-on protection for your trip

Some companies offer travelers the option of purchasing insurance when booking a trip. However, they are generally limited in nature and usually cover only that specific reservation.

Below is an example of an add-on policy proposed by Delta Air Lines for a flight from Los Angeles to Salt Lake City for a refundable, first-class fare.

How Does Travel Insurance Work? - NerdWallet (1)

In most situations, these add-on policies only make sense for a large financial commitment, such as a cruise or a premium cabin flight. Even then, you should compare how the add-on insurance works versus buying a general policy that could cover your entire trip.

» Learn more: Airline travel insurance vs. independent travel insurance

If you’re interested in buying travel insurance

Now that we've answered "how does travel insurance work," you can see how it can be a smart way to protect your trip in case an unexpected problem occurs. Coverage limits and benefits vary by company and budget, so shop around for the best deal. Review your travel card benefits to ensure that you’re not paying for coverage that you’re already getting for free. And, if you have a claim, document everything and compile your receipts to request reimbursem*nt right away.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Bank of America® Travel Rewards credit card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

How Does Travel Insurance Work? - NerdWallet (2024)

FAQs

How does travel insurance work? ›

Travel insurance works like most insurance policies. You purchase coverage for a period of time to protect against certain risks. When a covered event occurs, you file a claim with the insurance company to request payment or reimbursem*nt for financial losses.

Does travel insurance actually pay out? ›

Offered as an add-on to many insurance policies, this coverage lets you cancel your trip for a reason not covered within a typical trip cancellation benefit. If you need to use this coverage, you'll typically get 50% to 80% of your prepaid travel expenses refunded.

What is not covered by travel insurance? ›

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

Do you get all your money back with travel insurance? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

What are the disadvantages of travel insurance? ›

Cost: Travel insurance will add to the overall cost of your trip. Some may choose to forgo it to save money, especially on shorter or less expensive trips. Exclusions and Limitations: Policies may have various exclusions and limitations, so it's essential to read the fine print.

How many days before should you buy travel insurance? ›

If you're wondering when you should buy travel insurance, the simple answer is as soon as possible. Ideally, you'll buy coverage no later than 15 days prior to your trip.

Does travel insurance cover 100%? ›

If all conditions are met, most of the policies will reimburse you 50% to 75% of your trip costs, unless otherwise noted.

Is it wise to get travel insurance? ›

If you would lose the money you paid for your flights, accommodations, rental car, or activities if you had to cancel or go home early, travel insurance that specifically includes trip cancellation and trip interruption is probably a good idea.

Is it worth claiming on travel insurance? ›

Travel insurance can give you extra protection if your holiday doesn't go as planned. This is very important if you are travelling independently because you may find yourself stranded with no way to get home and no rep to help sort out your holiday problem.

What is the best travel insurance to buy? ›

Our Rankings of the Best Travel Insurance Companies of 2024
  • AIG Travel Guard: Our pick for families.
  • Trawick International: Our pick for college students.
  • Generali Global Assistance: Our pick for emergency assistance.
  • Travel Insured International: Our pick for well-rounded coverage.

Does travel insurance cover cancelled flights? ›

Cancellation cover is a common inclusion with most standard travel insurance policies, but you can take it out separately if it doesn't offer enough cover. Alternatively, if you only want cancellation cover to protect you against cancelled flights rather than baggage protection, you can get it for that.

How much does travel insurance cost on average? ›

How Much Does Travel Insurance Cost? According to our research, the average cost of travel insurance is $204, but you could pay anywhere between $14 and $765 for travel insurance. While this may seem like a wide price range, it's important to understand that travel insurance is not a “one price fits all” purchase.

What cancellations are covered by travel insurance? ›

As a general rule, travel insurance covers losses from unforeseen circ*mstances. With flights and trip cancellations, covered reasons include emergencies, such as unexpected natural disasters, the death of a family member or a serious illness or injury.

Does travel insurance ever pay out? ›

Travel insurance compensates you for money you lose due to unforeseen events before and during your trip. Just as importantly, it can pay for emergency medical care and evacuation during your trip.

What will travel insurance pay out for? ›

missed transport or delayed departure for reasons beyond your control. medical and other emergencies. personal injury and death. lost, stolen or damaged items, including baggage, passports and money.

What does traveler's insurance usually cover? ›

If your trip is impacted by a covered reason, such as personal illness, illness or death of a family member, natural disaster, job loss, tour company going out of business, terrorist attack or flight issues, this coverage typically can reimburse you for prepaid travel costs or additional expenses.

How soon before you travel do you need travel insurance? ›

If you're travelling abroad as a family, it makes sense to take out insurance that covers you all from the moment you book your trip. Especially if you have children, as the potential risks and reasons to make a claim either before or during your trip can increase.

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